A retail bank spent £85,000 over six months on a chatbot PoC that could not reach production. No one could explain why it was failing. When Sandipan Bhaumik's team got involved, they picked the model in week seven of an eight-week engagement — the first six weeks went to evaluation data, tracing inf
29:48
31:40
11:10
11:07
105:52
39:39
47:40
31:37
20:27
29:49
18:26
18:31
40:29
24:10
26:46
25:17
34:07
42:38
46:30
30:47